FAQ

Click any case on main page.
Next, specify the number of cases you want to open and click "Open Case".
The game starts, and immediately the game drum with different CS 2 skins starts.
After a few seconds it stops, and only your luck determines which skin you will get!

Click on the "Add balance" button in the upper right page corner and select the amount of the deposit in the next window.
Then click the "Pay with cash" button and you'll be automatically directed to the payment system page, where you'll need to choose the convenient payment method and complete the payment.

This promo code is applied on the deposit page.

Click on the "Add balance" button in the upper right page corner and click the "Pay with Skinpay" button.

To activate a prepaid code, click on «Add balance» button at the top right of the page. Then select the «G2A Promocode» or «Kinguin Promocode» refill method and enter the code in the appropriate field. After pressing the button «Add balance» the money will be credited to your balance.

You can withdraw it to Steam, add to the Contract, upgrade or sell and receive additional bonus.  
All actions, except upgrades, are performed in your profile. Click on your avatar in the upper right corner of the page and then hover your mouse over an item in your inventory.
After that, three buttons will be displayed on the skin: «To Contracts», «Withdraw» and «Sell for more».

If you have problems with withdrawal of prizes, you should contact our consultant by clicking on "Help" in the right corner of the page.

Contracts allow you to exchange multiple skins for one more expensive. You can add from 3 to 10 items to your contract.

Click on Contracts, add the items you want to exchange (they are at the bottom of the page) and click on «Create contract».

With Upgrades, you can improve your skins to rarer and more expensive ones. You also have the opportunity to exchange your balance for the desired skin. To do this, go to Upgrades page, specify the balance or select the item you want to improve, select the desired skin and click on the "Upgrade" button.

You can spin the Bonus Wheel every day. To do this you just need to subscribe to the news on Wheel page.

1.  Go to the Bonus Wheel page.
2.  Click on the "Enter Secret Code" button.
3.  Enter your code and click the "Activate" button.

Generally, users getting their funds within a minute after payment.
If you made a deposit 20 minutes ago and still have not received money onto your account, please contact our technical support by clicking on the button "Help" on the left page corner.