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Faq

How to play?
How to play?

Click any case on main page.
Next, specify the number of cases you want to open and click "Open Case".
The game starts, and immediately the game drum with different CSGO skins starts.
After a few seconds it stops, and only your luck determines which skin you will get!

How to make deposit?
How to make deposit?

Click on the "Add balance" button in the upper right page corner and select the amount of the deposit in the next window.
Then click the "Pay with cash" button and you'll be automatically directed to the payment system page, where you'll need to choose the convenient payment method and complete the payment.

I have a code for a deposit bonus. How to activate it?
I have a code for a deposit bonus. How to activate it?

This promo code is applied on the deposit page.

How to deposit skins?
How to deposit skins?

Click on the "Add balance" button in the upper right page corner and click the "Pay with Skinpay" button.

I bought a code on G2A or Kinguin. How to use it?
I bought a code on G2A or Kinguin. How to use it?

To activate a prepaid code, click on «Add balance» button at the top right of the page. Then select the «G2A Promocode» or «Kinguin Promocode» refill method and enter the code in the appropriate field. After pressing the button «Add balance» the money will be credited to your balance.

Withdrawal issues? Didn't receive your payment?
Withdrawal issues? Didn't receive your payment?

If you have problems with withdrawal of prizes, you should contact our consultant by clicking on "Help" in the right corner of the page.

What can I do with my winnings?
What can I do with my winnings?

Winning skins can be sold to the site or withdrawn to your Steam account.
For this or that action, go to your profile by clicking on your avatar in the upper right corner of the page, and then hover the mouse cursor over the item in your inventory.
After that, the item will display two buttons: “Sell” and “Withdraw”.

What are Contracts?
What are Contracts?

Contracts allow you to exchange multiple skins for one more expensive. You can add from 3 to 10 items to your contract.

Click on Contracts, add the items you want to exchange (they are at the bottom of the page) and click on «Create contract».

What are Upgrades?
What are Upgrades?

With Upgrades, you can improve your skins to rarer and more expensive ones. You also have the opportunity to exchange your balance for the desired skin. To do this, go to Upgrades page, specify the balance or select the item you want to improve, select the desired skin and click on the "Upgrade" button.

How to play on a free wheel?
How to play on a free wheel?

Click on Free-Wheel button in upper-right corner.
Hold your mouse and drag the lever down.
A few seconds after releasing you will see your prize!
You also can get a letters. Collect the whole word "CSCASE" to get 100$ to your account!

How do I activate a promo code for the Bonus Wheel?
How do I activate a promo code for the Bonus Wheel?
  1.  Go to the Bonus Wheel page.
  2.    Click on the "Enter Secret Code" button.
  3.    Enter your code and click the "Activate" button.
Haven't received money onto your account?
Haven't received money onto your account?

Generally, users getting their funds within a minute after payment.
If you made a deposit 20 minutes ago and still have not received money onto your account, please contact our technical support by clicking on the button "Help" on the left page corner.